Help setting up PayPal API for split payments in Community Tickets (Part 2)

[Andrea Olson]

Hi team – this is my 2nd time posting this as the other thread has been closed for inactivity. Last I heard you all were looking into this very complex bug fix on your end and promised to keep me posted.

For the full history of our troubleshooting so far, please see the thread at Help setting up PayPal API for split payments in Community Tickets

I’ve purchased all the plugins, at great cost, and have not been able to use Community Tickets on my site yet. We are all eagerly awaiting any news of fixes!

Thanks,
Andrea

[Geoff B.]

Good morning Andrea and welcome back!

Thank you for reaching out to us.

We are sorry that your original thread closed. This sometimes happens when it is inactive for a while (our zealous support droids do that).
I would love to help you with this topic.

I totally agree with you. When you pay for plugins, they should work as expected.

With that in mind, I researched this very topic for you and the good news is that a fix was indeed released as part of our 4.0.7 maintenance release.

If that is still not working on your end, there are a couple of reasons why that might be:

• For this to work PHP must be compiled with a version of OpenSSL that support TLS v1.1 and v1.2 on your install (as per PayPal’s requirement)
• This can be checked with:
  php -i | grep "Registered Stream Socket Transports"
• It should return a result like this: “Registered Stream Socket Transports => tcp, udp, unix, udg, ssl, sslv3, tls, tlsv1.0, tlsv1.1, tlsv1.2”
• Some servers or local installs (e.g.: Mac OSX) do not necessarily pre-compile PHP with SSL in the right spot either.
• You can typically fix this with brew
  brew install openssl
brew tap homebrew/dupes
brew tap homebrew/versions
brew tap homebrew/homebrew-php
brew install php56 --with-homebrew-openssl
(then follow the instructions)

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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