HELP: Month View broken after updating to 4.4.2.3

[Joseph Pentheroudakis]

I just updated to Calendar PRO 4.4.2.3 only to have my month view no longer show any events. I get the ‘There were no results found’ message. The rest of the views work fine, so I’ve set the default to List.

This really sucks, so I hope there’s an easy fix.

[Joseph Pentheroudakis]

PS: I just realized that after the update the default view was set to List (by you, not me). I did want that since month wasn’t working. Why did you set this to List?

Really annoyed.

[Joseph Pentheroudakis]

One more PS: I deactivated PRO and the problem persists, so the issue is with the basic calendar plugin.

I’ll try reverting to the previous versions of the two.

[Joseph Pentheroudakis]

UPDATE: I reverted back to the January versions for Basic Calendar and Calendar PRO.

NEW PROBLEM: Now I have two plugins listed for Basic (see screenshot). I don’t want to delete the deactivated one since I don’t want to lose settings or other data. Suggestions?

[Andras]

Hi Joseph,

Thanks for reaching out to us. I’m really sorry about the issues with the update.

I just realized that after the update the default view was set to List (by you, not me). I did want that since month wasn’t working. Why did you set this to List?

I apologize for this. Not sure why this has happened. When our plugins are updated then the settings are not touched, they should remain as they were.

We have received similar reports and are investigating this issue with high speed. Until then the best is to stay on the previous versions. Please hang in there.

Now I have two plugins listed for Basic (see screenshot).

This happens if there are 2 separate copies of the plugin in different folders. I would suggest deleting both, and re-installing The Events Calendar (4.6.10.1) manually. You can download it from your account page or from .org.

Your settings shouldn’t be touched. If you want to go the absolutely safe route, then log in to your server via FTP, delete the 2 folders manually, and upload the unzipped ‘the-events-calendar’ folder manually.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll help you out.

If you have further questions regarding this topic, let me know.

Thanks and cheers,
Andras

[Nico]

Hello there,

Quick heads up, as a follow up to our latest maintenance we released a hotfix last Friday to address two bugs. One of these was related to venue / organizer templates, the other one was rolling back changes made to how DST affects events. The later caused some events to disappear from the calendar unexpectedly. We are sorry for this hiccup and appreciate the patience while we worked a fix out.

Please update The Events Calendar to 4.6.11.1 and let us know if the fix works for your site. If you have Month View Cache setting enabled (this can be found in the Events ‣ Settings ‣ Display admin screen), please disable it to verify the fix immediately.

Release blog post → https://theeventscalendar.com/announcing-4-6-11-1/

Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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