Help! I lost my license

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #1543587
    jeremywhaley
    Participant

    I was trying to upgrade my events calendar pro plugin and I keep getting an error that I’m out of installs. So I logged into your site and realized that the address for my site had changed from the staging address (mytsu.wpengine.com) to the actual address (my.tradesmartu.com).

    I deleted the address to update the new one and now I can’t figure out how to assign the new address. Can you help me?

    #1543673
    Courtney
    Member

    Hey Jeremy

    Can you walk through the steps on Moving Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/?  That should get the correct domain authenticated.

    Let me know if that works for you.

    Thanks
    Courtney 🙂

    #1544092
    jeremywhaley
    Participant

    Well that’s strange – I walked through all of that last night before I wrote you and I could never get it to give me the new site. But today I woke up and it was just there! All linked up working fine. Go figure.

    Thanks!

    #1545303
    Courtney
    Member

    Glad it is all sorted out Jeremy. Let us know if you need help with anything else in the future. For now, I’ll close this thread out.

    Thanks
    Courtney 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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