HELP, I bought events calender pro but it is not showing up in my account

[shavati karki-pearl]

HELP, I bought events calender pro but the license key did not transfer over and is not showing up on my site. The website is telling me I don\’t have enough installs. We just switched from staging3.nctechconnection.org site to the original site, nctechconnection.org site. Now it is telling me that we are out of installs. The staging3. site is now defunct and I can\’t go back in there and remove the license key. How can I fix this!!?? I ONLY want it on the current, existing, nctechconnection.org site and I have no way of going into the staging site and removing the key.

[Cliff]

Hi. Unfortunately, I do not see a license for Events Calendar PRO in your account, just a license for Event Aggregator (EA) — Order #1591522 on August 6.

Please provide the Order Number if there’s another order you’re referring to.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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