Help accessing my account after the initial installations.

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Home › Forums › Calendar Products › Events Calendar PRO › Help accessing my account after the initial installations.

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  • June 28, 2013 at 10:28 am #52459
    mmaxoutquebec
    Participant

    After install you plugin PRO, my entire web site are unavailable … could you please check what append? My license number is 664a82b1c96bc12669e9f9fa35af71c11a992366. Thank you.
    Error code :
    Warning: require_once(lib/tribe-date-series-rules.class.php) [function.require-once]: failed to open stream: No such file or directory in D:\Hosting\10969840\html\wp-content\plugins\events-calendar-pro\events-calendar-pro.php on line 52

    Fatal error: require_once() [function.require]: Failed opening required ‘lib/tribe-date-series-rules.class.php’ (include_path=’.;C:\php5\pear’) in D:\Hosting\10969840\html\wp-content\plugins\events-calendar-pro\events-calendar-pro.php on line 52

    http://www.mmaxout-quebec.com

    June 28, 2013 at 11:22 am #52465
    Jonah
    Participant

    Hi mmaxoutquebec,

    Sorry to hear about the issues. Please try manually reinstalling both plugins by re-copying over the plugin folders via FTP. Also, what type of server are you running on? Let me know how that goes.

    Thanks,
    Jonah

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