Have to manually complete orders to send out tickets?

[seltice]

We are having a problem where we have to manually go in and check an order as complete for a ticket to be sent out. If I add a hook to auto-complete a virtual product order, it completes it, but the ticket doesn’t go out. We use PayPal and IPN and it seems to work otherwise, but we’d rather not have this manual step upon ticket purchases.

[Graham Harper]

I’m having the same issue and would like to know how to automatically complete ticket orders. I’m using the WooComerce Stripe extension for payments so they process in real time.

[Kelly]

Hi, seltice. You’re definitely not the first to experience this frustration.

Unfortunately, this is part of WooCommerce’s functionality rather than ours, so we aren’t really the experts on it. We have heard reports of third party plugins that work well. If you search the forums, you can probably find some threads that address this very scenario.

Let me know if that doesn’t work out for you. 🙂

[Graham Harper]

Ok, at least it’s good to know there isn’t a official way of doing it so I know to explore other options. I’ve just installed this plug,

http://wordpress.org/support/plugin/woocommerce-autocomplete-order

So far it’s doing exactly what I want.

[Kelly]

That’s great news, grahamharper. Thanks for letting us know! 🙂

[seltice]

@grahamharper That worked perfectly for me. My PayPal purchases were marked as completed AND the ticket went out when using that plugin. Thank you!

[Kelly]

So glad to hear it, seltice! We’re glad you’re back in business! 🙂

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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