Have emailed support twice now

[chris]

Hello,

I have emailed support twice about a refund and I still have not heard anything back yet. Can someone please explain to why no one has gotten back to me?

Thanks,

Chris Hudson

[Brook]

Howdy Chris,

I am happy you reached out via both methods as I’m worried you’re not getting our email. I just responded via email. I checked and we definitely received your email a few days back, and responded to it the same day. If for some reason you did not receive my response just now, are we getting clogged up in your spam filter? 🙁

Cheers!

– Brook

[chris]

Hi Brook. I just received your email but I did not receive the one from the other day when I sent you the first email about getting a refund. Please let me know?

Thanks,

Chris Hudson

[Brook]

Thanks Chris for getting back. Since we have been continuing this discussion via email I am going to archive this public thread. Cheers!

– Brookc

[Author]

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