Guide for Checking in Attendees

[Tim]

Hello,
We are using Event Tickets Plus for ticketing our event. At the event Ticketing and check in will be handled by the Venue’s staff rather than the event organizers. This is a large event with multiple checkin/entry points. Is there a guide or information for the ticket staff of what will be required for them to process the tickets?
Thank you

[Geoff B.]

Good evening Tim and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

I believe the 2 following guides should cover most of your questions:

1. https://theeventscalendar.com/knowledgebase/using-qr-codes-event-tickets-plus/
2. https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/

As you can see, the simplest solution would be to use a QR code scanner.
All you will need to do is make sure the venue staff has WordPress accounts with limited roles that have at least Edit Post capability.

You can learn more about how to tweak WordPress roles here: https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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