Google Search Structured Datas – Incorrect Date or Timezone – Missing events

[Alain]

Google search results are displaying an incorrect date preview events on the right side of the page in the search results for “Theatre Granada” – (theatregranada.com)

For another website I manage, the events are not displaying : “trou du diable” – (troududiable.com)

I’m guessing perhaps this is a timezone issue, but I can’t see where it could be originating from. The timezone in our WordPress is set to UTC-4 and is set to EDT.

Here the result in Search Console :
https://search.google.com/structured-data/testing-tool?url=http://theatregranada.com/programmation/manu-militari/#url=http%3A%2F%2Ftheatregranada.com%2Fprogrammation%2Fmanu-militari%2F

I did check this article : https://theeventscalendar.com/knowledgebase/working-with-timezones/
But it doesn’t change anything in the structured data.

Any help would be greatly appreciated!

[Hunter]

Hi and welcome,

I believe you are being affected by a known issue relating to Google’s Structured Data. Before I am able to confirm, do you have a Google Webmaster account? If so, have you investigated all possible options relating to your issue for any insight? Have you submitted a sitemap recently?

Thank you and let me know if you’ve got any additional questions or comments. Cheers!

[Alain]

Hi Hunter,

Yes, I have a Google Webmaster account. As I shown with the Google Structured Data testing tools, I have investigated issues with Google and I have submitted a sitemap for both websites.

Thanks for your help.

[Hunter]

Hello again.

After further inspection, it appears Google is displaying the correct results. The time for the MANU MILITARI event on your site is 17:00 EDT (UTC-4). In the Google Structured Data Testing Tool results, it shows as 21:00 (UTC) – (2017-03-18T21:00:00+00:00). I consulted a few other support team members and they too don’t see any issue.

The bug I believed might be affecting your results only occurs with multi-day events so is unlikely to affect your site. Please let me know your thoughts on the matter and have a great weekend ahead. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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