Google maps not showing up on venues pages

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  • #1619023
    alexmiller
    Participant

    I’ve done all of the troubleshooting steps in your KB but still cannot get Google Maps to appear correctly. The links work, but the area where the map would show on a venue is blank — with one exception! See attached screenshot of the one that works, along with the post page and a pair of grabs from one that doesn’t work. I tried doing the lat/long and that didn’t work either. Added the snippets suggested, no help. I can’t see why this one works and none of the others do but maybe you can? thanks!

    #1619977
    Cliff
    Member

    Hi, Alex. Thanks for your thorough question.

    I visited http://www.onstagecolorado.com/venue/aurora-fox-arts-center/ and the map worked. http://www.onstagecolorado.com/venue/denver-center-garner-galleria/ also worked.

    When you next find one that doesn’t work, see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Please let me know what you find out.

    #1620035
    alexmiller
    Participant

    Thanks, it does indeed show a problem. I re-acquired the Google Maps API and still get this console error:
    js?key=AIzaSyBbzvPp_Geu5eQrm6CyTF0hi4uHCMR3eDA&ver=4.9.8:40 Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
    _.Yb @ js?key=AIzaSyBbzvPp_Geu5eQrm6CyTF0hi4uHCMR3eDA&ver=4.9.8:40
    d @ geocoder.js:2
    c @ common.js:49
    (anonymous) @ GeocodeService.Search?4s1101 13th St. Denver CO Colorado 80204 &7sUS&9sen-US&callback=_xdc_._y0kbyn&key=AIzaSyBbzvPp_Geu5eQrm6CyTF0hi4uHCMR3eDA&token=55729:1

    #1620208
    alexmiller
    Participant

    I did try to add the referral restriction, but that only seemed to make it worse.

    #1621648
    Cliff
    Member

    Please send a screenshot of your Google Maps JavaScript API restrictions.

    #1638415
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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