Google Map Not Displaying on Event Detail Page

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  • #781816
    Bmore Events
    Participant

    Google Map showed until 3.8 update on all available pages. Now the map doesn’t show on the Event Detail page as seen here: http://www.bmoreevents.com/event/4th-annual-picnic-park/ Yet it does on the Events page: http://www.bmoreevents.com/events/

    #782503
    Barry
    Member

    Hi there Adam,

    I’m sorry you are experiencing difficulties.

    I suspect this may stem from a conflict with the Mailchimp plugin which appears to be active on your site. Can you confirm by temporarily deactivating it, flushing your browser cache and checking to see if that resolves the problem?

    I appreciate you may not wish to leave it deactivated indefinitely but if we could confirm if that’s the problem in the first instance that would be great.

    Thanks!

    #783723
    Bmore Events
    Participant

    Barry,
    Thank you for the quick response and yes…you are 100% correct. I didn’t need to adjust the cache at all. Just deactivated MailChimp and the map came back. I didn’t do a MailChimp update recently and the issue happened after the 3.8 update. How would I go about resolving this so the map shows on the Event Detail page?

    #785211
    Barry
    Member

    That is a great question.

    The first thing I want to emphasize is that we’re actively working on a fix that will resolve or at least reduce the potential for collisions of this nature – the WordPress ecosphere being what it is, though, this sort of thing can be very hard to guard against and I wouldn’t really say that either ours or Mailchimp’s code is at fault, as such.

    I do realize temporarily deactivating Mailchimp until any fix we can deliver is released may not be the most appealing way forward, but that is one path. Another is to try removing their widget only on single event/venue pages.

    There are a few ways you can control the deployment of widgets to do something like this and it’s worth doing a bit of research to see which solution you like best, but one plugin that immediately comes to mind is Widget Logic:

    wordpress.org/plugins/widget-logic/

    This allows you to specify a set of conditions that must be met before the widget is displayed. So, for the Mailchimp widget, you might add a condition like this:

    ! ( is_singular() && tribe_is_event_query() )

    (The leading ! symbol is important here) and that should block it from displaying on single event/venue pages. If this works then, again, it need only be in place as a temporary solution.

    That could definitely be worth a try here.

    #786147
    chriswerstiuk
    Participant

    I also have the same problem where map view worked before the latest update. Disabling the mailchimp plugin did get the map back on the screen.

    Mailchimp and events are both mandatory requirements for my site, so disabling mailchimp is not an option. Adding another plugin to resolve this means another potential conflict on a site that is fully tested with dozens of existing plugins.

    There was no conflict when I tested the plugin before the upgrade to ensure that that it was fully functional with my existing plugins. I have not upgraded Mailchimp since July. When will the fix be coming for this?

    #787888
    Bmore Events
    Participant

    I’m fairly savvy with editing my site, but usually send out things I can’t figure out on my own for assistance. Two things I’d like clarity on:

    1) When MailChimp was deactivated I was still able to use the signup on my site. I thought that was why I had the plugin, so maybe it’s not even necessary?

    2) If there is something I’m missing here, I downloaded the recommended widget-logic plugin, but how/where do I implement the condition you laid out?

    Sorry for being so inept, but I only have basic skills…lol. Thanks!

    #791304
    Barry
    Member

    No worries at all 🙂

    1) When MailChimp was deactivated I was still able to use the signup on my site. I thought that was why I had the plugin, so maybe it’s not even necessary?

    I’m not in the best position to tell you what’s happening here, unfortunately.

    If you collect sign-up details with something other than Mailchimp then – yes – you’ll be able to collect email addresses etc regardless. Perhaps you have a separate plugin that integrates with Mailchimp already, without the need for an additional plugin?

    2) If there is something I’m missing here, I downloaded the recommended widget-logic plugin, but how/where do I implement the condition you laid out?

    By editing the widget itself, if I remember correctly: it should add an extra field in the widget settings for each widget (ie, within the Appearance > Widgets admin screen).

    Does that help?

    #824561
    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

Viewing 8 posts - 1 through 8 (of 8 total)
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