Google Calendar import not working

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  • Author
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  • #1512638
    m7adam
    Participant

    I have been having the same issue it seems multiple people are having. Imports are reporting that they’ve failed with this message:

    Import failed: The import being fetched is not queued up for importing. Please try the import again.

    Everything was working up until last week. No changes were made on our end. No updates were made in between working and not working. I’ve since updated to the most recent TEC plugin version and the issue persists.

    I tried deleting all events, uninstalling the plugin, and setting up a new import. That still didn’t work until I reset the Google Calendar ical address. It worked for the first few manual imports, but I tried a manual import again a couple of hours later. Now I’m getting the same error message.

    If I switch the update interval from daily to On Demand, every 30 minutes, or hourly, I can get the imports to work immediately. On Demand isn’t a valid solution though, and I don’t really need it to run that often. So far the hourly import option appears to be working just fine. Is the issue just with daily imports? If so, any idea how to fix this?

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/run-import-via-google-calendar-error-message/

    #1524623
    Andras
    Keymaster

    Hello m7adam,

    Firstly I would like to sincerely apologize for making you wait so long for an answer. We strive to provide an answer within 24 hours, somehow your post flew below the radar and I just discovered it.

    I’m sorry you are having issues with the gCal import. Let me try to help you with this.

    Do I understand correctly that if the import is set up to run daily, then you are receiving an error, and when it is set up to hourly, then it runs ok most of the time?

    Could you share with me the url you are importing so that I can run some tests on my end as well?

    Thanks and cheers,
    Andras

    #1524632
    Andras
    Keymaster

    This reply is private.

    #1525552
    m7adam
    Participant

    This reply is private.

    #1525896
    Andras
    Keymaster

    This reply is private.

    #1542032
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 6 posts - 1 through 6 (of 6 total)
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