Global Setting to Hide Display Attendee List?

[Carole Langman]

After recent updates, Display Attendee list is now automatically checked on every Event.

We have lots of Events already planned and wondered If there was a global setting or custom code we can use to avoid editing every single Event?

Many thanks,

Carole

[Jennifer]

Hi Carole,

Unfortunately there isn’t currently any global setting here, but you can add the snippet listed in this post to your functions.php file to remove this section from every event.

Sorry for the inconvenience here, but please let me know if that works for you!

Thanks,

Jennifer

[Carole Langman]

Hi Jennifer,

Many thanks for your reply. We tried two of the code snippets, which solved both issues of Display Attendees being automatically checked in WP-Admin and removing the check box on the Event page.

The thread you linked here was an old thread dating back to March of 2016. At the end of the thread, it was reported that a fix had been made in version 4.1.2.

“I just wanted to jump back in to let you know that Event Tickets and Event Tickets Plus 4.1.2 were just released and included a patch for this issue. The public attendee list is now disabled by default for new and past events. Please update to the latest version when you have a chance and please feel free to open a new thread if you continue to have any issues with this or anything else down the road.”

As the problem has now resurfaced in Version 4.5.1, will there be a new fix to disable these by default (again)?

Many thanks,

Carole

[Jennifer]

Hi Carole,

I’m glad that worked for you! Yes, this was an issue previously, and we did release a fix for it. So far, I haven’t seen any other reports of this recurring, so I am thinking there might have been something locally with your settings or potentially a conflict somewhere that caused this to reappear. However, I will double check with the team on Monday and see if there have been any other reports or if there is anything else we can recommend besides adding the code.

I’ll get back to you then with an update!

Thanks,

Jennifer

[Jennifer]

Hi Carole,

Sorry for the delayed response, but I did check with the team – we haven’t had any other reports so far of this happening with the current versions. I’m not exactly sure what happened here, but as I mentioned before, it could be related to a conflict with something else on your site. If you’d like to try to fix it without using the snippet from the other post, we can start by looking for a conflict with your theme or other plugins.

Let me know if you find one, and I’ll be happy to help you get it resolved!

Thanks,

Jennifer

[Carole Langman]

Hi there, not sure why, but I haven’t been receiving email notifications of updates to this ticket. So apologies for not replying sooner.

I have seen two other users complaining about this.

1. https://theeventscalendar.com/support/forums/topic/hide-number-of-tickets-remaining/#post-1317590

2. https://theeventscalendar.com/support/forums/topic/hide-number-of-tickets-available-3/#post-1312032

[Jennifer]

Hi Carole,

Thanks for following up! Those two threads are actually referring to hiding the number of remaining tickets, but we have discovered the source of this issue since my previous reply. It turns out there was a glitch in the latest release where a change to the setting (wording for that setting was changed from “Hide attendees list on event page” to “Display attendees list”) was not updated in the database, resulting in the opposite setting being applied. We are working on getting a fix out for this, but in the meantime, an alternate solution to the previous code would be to run the following to manually update it in your database:

UPDATE wp_postmeta
SET meta_value = '-1'
WHERE meta_key = '_tribe_hide_attendees_list' AND (meta_value = '' OR meta_value = '0');
UPDATE wp_postmeta
SET meta_value = '0'
WHERE meta_key = '_tribe_hide_attendees_list' AND meta_value = '1';
UPDATE wp_postmeta
SET meta_value = '1'
WHERE meta_key = '_tribe_hide_attendees_list' AND meta_value = '-1';

I’ve added this thread to our internal ticket for this issue, so you will be notified here as soon as we have an update. I’m sorry for the inconvenience, but please let me know if you need any help with the database update or if you have any questions…If the above code is working for you, I would recommend just sticking with that until this is resolved.

Thanks,

Jennifer

[Victor]

Hi There!

I just wanted to follow up with this to let you know that a new release of our plugins is out, in which we are no longer able to reproduce the issue described here. This means that it may have been fixed before while working on other fixes/improvements.

You can find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-29-july-2018/

Please update the plugins and let us know if it works for you.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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