Getting the error "File Doesn't Exist?" when submitting an event in Safari

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1083993
    Alexandra
    Participant

    Hello,
    When I submit an event through firefox is works wonderfully. When I submit an event in Safari it gives me this error: “File Doesn’t Exist?” If I send an event without an attachment in Safari it works, but it won’t if I attach a file.

    I’m stuck…any ideas?

    #1084099
    Alexandra
    Participant

    It seems to be something with the anonymous submission. The submission works fine when I’m signed into the backend (firefox,safari,chrome) but the submit event doesn’t go through if I am not signed into the backend.
    Any help is appreciated!

    #1084292
    Josh
    Participant

    Hey Alexandra,

    Thanks for reaching out to us!

    I just tested an event submission on the site you’ve provided. I was able to successfully submit a basic event there without issue. Was this something you were able to get resolved or am I misunderstanding part of your original request?

    Thanks!

    #1090320
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 4 posts - 1 through 4 (of 4 total)
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