Getting a ticket for the first day of recurrent event instead of the day choosen

[Juan]

Hi everyone, I have the latest version of Woocommerce, Event Tickets Plus, WordPress, Events Calendar and Events Calendar Pro.

I made a recurring event. It repeats every day for 30 days.

I purchased a ticket for day 15 but I’m getting the ticket for the first day of the recurring event, day 1.

Any solution to this?

[Cliff]

Hi, Juan.

Unfortunately, our ticketing plugins do not support PRO’s recurring events functionality.

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3685663-recurring-event-support-for-tickets — Please do add your vote.

One workaround idea is to create all your recurring events, break them all from the recurrence series (so they become single/standalone events) and then add tickets to each single/standalone event.

Let me know if you have any other questions.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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