GDPR checbox missing in edge and chrome

Home Forums Ticket Products Event Tickets Plus GDPR checbox missing in edge and chrome

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1564357
    motywacje
    Participant

    Hi,
    I have a problem with a missing checbox connected with GDPR part of the entry form for my events.
    It is showing in firefox but in other it is missing and people can’t register for my events.
    One of the events pages:

    Please help.
    Piotr Jakóbek

    #1564944
    Jennifer
    Keymaster

    Hi Piotr,

    I’m sorry that you’re running into this issue. We are limited in the amount of support that we can provide for CSS issues, but I took a look at your page, and it looks like this is coming from a CSS issue with your theme – however, I think this will solve the problem (see screenshot):

    input[type='checkbox'] {
    -webkit-appearance: checkbox;
    }

    Can you try adding that to the Additional CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme?

    Let me know if that works for you!

    Thanks,

    Jennifer

    #1566698
    motywacje
    Participant

    Dear Jennifer,

    Thank You very much!

    Your solution worked out perfectly.

    Regards

    Piotr

    Jennifer wrote:

    Hi Piotr,

    I’m sorry that you’re running into this issue. We are limited
    https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-li
    cense-holders/ in the amount of support that we can provide for CSS
    issues, but I took a look at your page, and it looks like this is coming
    from a CSS issue with your theme – however, I think this will solve the
    problem (see screenshot https://cloudup.com/ckMHAEUCNIx ):

    input[type=’checkbox’] {
    -webkit-appearance: checkbox;
    }

    Can you try adding that to the Additional CSS area under Appearance
    Customize (if you have one) or to the style.css file of your child theme?

    Let me know if that works for you!

    Thanks,

    Jennifer

    Post Link:
    https://theeventscalendar.com/support/forums/topic/gdpr-checbox-missing-in-e
    dge-and-chrome/#post-1564944

    ———–

    Please share images through Dropbox or a similar service
    when replying by email.

    You are receiving this email because you subscribed to a
    help desk ticket on TheEventsCalendar.com.

    Please keep the reference number in the subject when replying and
    make sure the reply is addressed to [email protected]

    Login and visit the topic to unsubscribe from these emails.

    #1567138
    Jennifer
    Keymaster

    Hi Piotr,

    So glad to hear that worked! Please let me know if there is anything else that I can help with.

    Thanks,

    Jennifer

    #1583222
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘GDPR checbox missing in edge and chrome’ is closed to new replies.