FYI: multi-line on attendee information breaks .CSV export

[Pekka]

Multi-line fields on attendee information doesn’t properly work if exported to .CSV. In case customer presses enter (row change), the row in .CSV file is changed as well and the hierarchy in .CSV file is broken. At least excel doesn’t know how to import them properly.

[Stephen Page]

Hey Pekka,

I’ve confirmed that if you use a multiline field it does not export line breaks correctly and you lose info when opening in excel – thanks for letting us know!

If it’s at all helpful – Google Sheets seems to import the multiline fields correctly. So this is an excel-specific issue.

I’ve created a bug ticket for this, and am setting this thread to pending fix so you’ll be notified when a fix has been created.

If you have any follow-up questions, don’t hesitate to ask me!

Cheers,

Stephen

[Victor]

Hello Pekka!

Just wanted to share with you that a new maintenance release (for the Week of 16 October 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-16-october-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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