Free Ticket / No Quantity Limit – don't go easily together

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  • December 6, 2015 at 4:54 am #1036231
    Christopher
    Participant

    I’ve noticed a problem when editing a ticket and declaring it as free by putting “0” into the price-field. At the same time there is auto-filled “0” in the stock-field, which in any other case, where I put a regular price in the price-field, would mean, that there is no limitation in stock.

    In my case, however, it is interpreted as “out of stock”, when saving the ticket – and is reproduces like that in the ticket-section of the event.

    I have to work around this by editing the ticket again, giving the stock a quantity, saving the ticket, then editing it again, deleting the stock-quantity and then saving it again. Only then it is reproduced in the ticket-section correctly.

    Is it a bug – or do I do something wrong?

    Thanks in advance for your help!

    Christopher

    December 6, 2015 at 5:03 am #1036233
    Christopher
    Participant

    I noticed now, that this doesn’t refer only to free tickets, but also to tickets with price. When e.g. the stock-quantity is deleted to indicate, that the ticket has no limits, then there is automatically set “Out of stock!” in the frontend.

    December 7, 2015 at 12:57 pm #1037106
    George
    Participant

    Hey @Christopher!

    Really sorry about this – this is a bug that we already have fixed and are going to be shipping very, very soon as part of a 4.0.1 maintenance release.

    Sorry about the trouble here!

    Please let me know if this helps or if I can help with anything else.

    George

    December 8, 2015 at 4:45 am #1037382
    Christopher
    Participant

    Thank you so far.
    I’m looking forward to the maintenance release.

    Christopher

    December 8, 2015 at 11:11 am #1037769
    George
    Participant

    Thanks for your patience Christopher; we’re excited about the maintenance release too because some of the fixes might seem small, but will fix a lot of annoying things that slipped through the cracks of our testing and QA processes.

    I’m sorry for the trouble here – we’re working on the Maintenance Release very actively and should have it release within a week or so – before the new year for sure, unless some bizarre disaster happens 😉

    Cheers!
    George

    February 18, 2016 at 8:32 am #1076024
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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