Hi there,
This here is our “Pre Sales Questions” forum—for technical support for our free plugin, The Events Calendar, please post your questions in the free support forums for that plugin here → http://wordpress.org/plugins/the-events-calendar
I will be closing thread to encourage your posting in that forum. If you have a Premium License with us, then I’m sorry for the trouble here! Please log into the account to which that license belongs here on http://theeventscalendar.com, and then post your technical support question in a premium forum.
Thank you!
George