Follow up emails

[kendal34]

Hi there
I’m using Events Calendar Pro and that is working really well.
I am also using WooCommerce for the payments.

I did install Woocommerce Follow up email so an email is automatically sent to people who have bought a ticket a week before the event is due to happen.

Unfortunately the Followup email plugin does not work, i have spoken to WooCommerce and they claim it is a bug and cant help.

So i need to find another solution to sending automatic emails to tickets buyers, can you suggest another way to do this please?

Thansk
Neil

[Jennifer]

Hi Neil!

There is not any way out-of-the-box to schedule follow-up emails with Event Tickets Plus, but you might try using a different third-party plugin in the meantime. I found this list of email add-ons from WooCommerce – one option might be to go with something like the free Mailchimp extension, then add the ticket buyers to a specific list and schedule your email for that list within Mailchimp. I also found this one, which looks very similar to WooCommerce Follow Up Emails.

You could alternatively do a customization to resend the initial ticket email a week before the event – our themer’s guide is the place to start if you’d like to give this a shot!

If you need to grab the email addresses and send the email manually, you can do this at anytime by exporting the attendee list.

I hope this helps until WooCommerce Follow Up Emails is fixed! Please let me know if you have any questions.

Thanks,

Jennifer

[kendal34]

Thanks Jennifer!

[Jennifer]

No problem! 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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