Flare theme conflict with preheader?

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  • #591280
    Seth Cutter
    Participant

    Hi there,
    I’ve been trying to troubleshoot an issue I’ve had with the Flare WP theme’s preheader and the calendar. Similar to ToddMP’s first comment on this thread, http://wordpress.org/support/topic/plugin-the-events-calendar-misplaced-buttons-and-possible-theme-conflict, when I have enabled the theme preheader function and am using The Events Calendar’s default events template, the preheader cannot be moved back up to where it is supposed to be. I was trying to find the resolution to this issue since it was raised on the aforementioned thread, but I wasn’t able to find anything. Any help is much appreciated! Thank you.

    #615691
    Casey D
    Member

    Hello sethdcutter,

    Sorry for the delay, thanks for your patience!

    I’m not entirely sure what is happening here, although it seems to be a js error of some kind. In fact, I think a js file isn’t loading, or isn’t tripping for some reason, because there are no js errors in the console.

    I compared the working main page html to the broken calendar page. The div#preheader-inner is missing the class ‘.off’. If you add that, the announcements panel will disappear as it is suppose to, but the script does not function still.

    Actually, I believe the broken events page is missing the ‘jquery.flexslider.js’ script, when I compare the two html files. It is loaded at the bottom of the home page, but not the calendar page. I think fixing this will fix your problem.

    Would you mind opening a ticket with the theme creator so we can start a dialog? I’d like to figure out why that script is being loaded, and would bring in an Events Calendar dev to help figure this out.

    Cheers!

    – Casey Driscoll

    #616200
    Seth Cutter
    Participant

    Hi Casey!
    Thanks so much for your reply. I did try adding the .off class to the preheader file, and, as you suspected, it did get rid of the preheader pull-down, but the other script read an error at the bottom of the page still. I have opened a ticket with the Flare WP theme creators – Bring the Pixel – on their support forum as you requested. Let me know if you need me to do anything else at this time. Many thanks! Seth

    #640584
    Casey D
    Member

    Hello sethdcutter,

    Great!

    If you wanted to email us at pro[at]tri[dot]be with the results from your support with your theme developer, we may be able to find a mutual fix.

    Cheers!

    – Casey Driscoll

    #641074
    Seth Cutter
    Participant

    Hi Casey,
    Thank you! I have been in touch with Luke at Bring the Pixel, and he will be in touch. Looking forward to getting this resolved. Seth

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