Finished event showing a month after completion

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  • #1349600
    Jason Thresher
    Participant

    Hi Support

    We have a problem where a completed event (Summer Holidays) is still showing well into October even though the event stopped on Sep 4th

    I have attached a screen shot of the month of September, as well as the actual entry showing the correct start and end date.

    Any reason why this would continue to display even though the event is finished?

    We use the Aggregator to import from a Google calendar every morning – The Google calendar also displays the correct dates.

    Many thanks
    Jason

    #1349881

    Hi Jason,

    Welcome back and thanks for reaching out!

    Thank you for providing us with those screenshots.  From the screenshot of the event, it appears that the event is listed for next year.  This could be why it is still appearing on the calendar, as it is still occurring in the future.

    Let me know if this helps or if you need any additional assistance on this issue.  Have a good weekend!

     

    Thanks,

    Jaime

    #1350552
    Jason Thresher
    Participant

    HI Jamie

    Thanks you for the reply – I saw that I attached the incorrect screen shot, but your answer did help me trouble shoot the issue.

    The ticket can be closed. Thanks again for your help.

    Jason

    #1350723

    Glad we could help, you are welcome back in our support forums any time!

    For now, I am going to close this thread.

    Have a great week!

Viewing 4 posts - 1 through 4 (of 4 total)
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