Find Out More link help

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  • #1025510
    stpaulsmpls
    Participant

    clicking the “find out more” link doesn’t bring up the full event – is there something I’m doing wrong?

    http://37.60.225.113/~stpauls5/event/gregorian-singers-5/all/

    Full Calendar: http://37.60.225.113/~stpauls5/calendar/

    #1026403
    Geoff
    Member

    Hi Lisa,

    thanks for reaching out and sorry for the trouble here. I see what you mean: it looks like recurring events are linking up differently than regular events.

    For example, I notice that this should be the link to the event:
    http://37.60.225.113/~stpauls5/event/gregorian-singers-5/2015-11-17/

    However, it redirects here:
    http://37.60.225.113/~stpauls5/event/gregorian-singers-5/all/

    Can you try a couple of things for me?

    1. Flush permalinks. Start by heading to Settings > Peramlinks from the WordPress dashboard and click the Save Changes button. You don’t need to do anything else on that screen. Once you do, please clear your browser’s cache and try visiting the first link I mentioned above again. Does it redirect?
    2. Test for conflicts. I see you noted having tried using a default WordPress theme and deactivating all other plugins. Did you notice a difference in those conditions? This time, please try it again and create a new recurring event when you are using a default WordPress theme (like Twenty Fifteen) and no other plugins are activated. I want to check for conflicts before we dig too deep.

    Let’s start there and see what we find.

    Thanks!
    Geoff

    #1026444
    stpaulsmpls
    Participant

    This reply is private.

    #1026457
    Geoff
    Member

    This reply is private.

    #1026462
    stpaulsmpls
    Participant

    This reply is private.

    • This reply was modified 10 years, 6 months ago by stpaulsmpls.
    #1026542
    Geoff
    Member

    Thanks Lisa! Will you please try using pretty permalinks (the Post Name option) in those settings?

    And, when you do, please try creating a new recurring event from scratch and send me the link to it.

    Thanks!
    Geoff

    #1026546
    stpaulsmpls
    Participant

    This reply is private.

    #1026627
    Geoff
    Member

    That’s a good start, thanks Lisa!

    Now let’s try reactivating your theme and other plugins, then creating another new recurring event and see if we still see the same issue.

    That will tell us one of two things:

    • There is a plugin/theme conflict that is interfering with event post links
    • There was an initial issue that reverting themes cleared up and existing recurring events need to be recreated

    Thanks!
    Geoff

    #1027056
    stpaulsmpls
    Participant

    It looks like deleting the events in question and then re-entering them did the trick. They were in the calendar before I updated to PRO. Thank you again for your help!

    #1027095
    Geoff
    Member

    MY pleasure! Phew, I’m so glad that did the trick. Thanks so much for your patience while we worked on it together. 🙂

    I’ll go ahead and close this thread but please do feel free to hit us up with a new one if anything pops up–we’d be happy to help.

    Cheers!
    Geoff

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