Filter search doesn't work properly

[hrr]

Hi!

When I search for an event that isn’t there, I get a turning wheel instead of an answer “No item found” or something similar.

The same issue when I look for an event in a town where there is no event. I get a turning wheel as well instead of an answer “no item found”.

What can I do about that?

Having said this I tried to deactivate all plugins – unfortunately inkl. eventcalendar pro – and reactivated it. But now the map isn’t showing up anymore…

Hope you can help with thiese two issues.

HRR

[hrr]

UPDATE

The last point of my topic above ist solved. The map is showing up again.

But the turning wheel remains.

Regards

HRR

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

For the spinning wheel issue, can you please provide a link in a private reply to where the issue is happening and I can help out from there on resolving it.

Thanks

[hrr]

This reply is private.

[Brian]

Thanks for the link.

I tested your site and get this error:

“NetworkError: 500 Internal Server Error – http://yoursite.ch/wp-admin/admin-ajax.php”

I believe the error is happening because there is no results for the search and there is a glitch that calls the wrong class when that happens.

We have a fix for this issue coming out on Wednesday hopefully.

I believe this is the case as when I search for something that exists it does work.

So Pro 4.0.6 coming out later this week should fix this.

Does that work for you?

[hrr]

Hopefully yes 🙂

I will wait for the update.

Thanks

HRR

[Brian]

Sounds good.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Author]

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