I also noticed the account you posted this question from only has Event Tickets Plus license, not Filter Bar.
You’ll want to make sure you’re using all the latest versions of our plugins and have a current license to receive support for Filter Bar.
As such, I’ll mark this thread as Closed. If you need additional support and purchase Filter Bar or post the question from your other user account that did purchase Filter Bar, please update this ticket or create a new thread referencing this ticket.
Thanks a lot for using our plugins and for your understanding.