Hi Ilana,
You’ll notice I redacted the login info that you gave me, as we have a strict policy of not logging into customer websites. Sorry if my wording was misleading! I just wanted the URL to check out the issue live.
That said, I couldn’t replicate the issue, and I tried a few different ways. I’m going to check with some of my team here and see if any of them seeΒ the same issue shown in your screenshot, when navigating to your site. Likely I won’t get many responses until the morning, but I will definitely get back to you by tomorrow on this.
Thanks,
Shelby π