Filter Bar not showing on iOS

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1254981
    Gerhard
    Participant

    hi guys,

    on our website the filter bar is not showing on mobile devices: http://www.ergosom.de/termine/

    Tried several solutions I found in the forums, but it didn’t fix the issue.
    Can you help?

    thankss,
    Anna

    #1255810
    Victor
    Keymaster

    Hi Anna!

    Thanks for reaching out to us! I’m sorry you’re having this issue.

    Unfortunately, it seems to be happening only with certain Display and Filter Bar settings. I could reproduce it myself so I logged a bug report for this and linked to this thread. The team will let you know when the bug fix is released in a future version.

    In the meantime, a workaround for this issue would be to add the following CSS lines:

    @media only screen and (max-width: 767px) {
    .tribe-filters-closed.tribe-bar-is-disabled #tribe_events_filters_wrapper.tribe-events-filters-horizontal {
    height: auto !important;
    }
    }

    You can find out how to add custom styles here > https://theeventscalendar.com/knowledgebase/themers-guide/#customizing-styles

    Let me know how this works for you and if you have any other questions.

    Best!

    Victor

    #1261104
    Samy's Camera
    Participant

    Hello,

    I am having the same issue and the solution above did not work for me. Can you please help?

    Thanks,
    Mario

    #1261157
    Victor
    Keymaster

    Hi Mario!

    Thanks for reaching out and letting us know about it. Could you please open a new thread and post your issue there (you can reference this one if you like). This will help us deal better with each issue separately and also link both of them to the bug report so the team will prioritise it and let you know as soon as it’s fixed.

    When creating the new thread, please let us know how did you try to add the styles mentioned before and provide us with a link so we can test it. Also, please share with us your system info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Hey Anna! Did you manage to solve the issue by implementing the styles above? Let me know if there is anything else I might help you with.

    Best!

    Victor

    #1359295
    Victor
    Keymaster

    Hi There!

    Just wanted to share with you that a new maintenance release (for the Week of 2 October 2017) is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-2-october-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1369368
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 6 posts - 1 through 6 (of 6 total)
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