Filter Bar not filtering with AJAX

[go2people]

Hello,

We’re having an issue with TEC’s Filter Bar-plugin. When filtering events through Ajax, all events are returned despite filter settings. Changing filter settings does change the browser’s URL, and when I refresh the page (after the AJAX-call has completed) it filters just fine. In other words, it’s working normally, but it won’t actually filter anything when AJAX is used.

Part of the problem is that this problem doesn’t occur in our testing environment. We have tried sync’ing the files from the test environment to the live environment, but that did not fix the problem.

Perhaps you can shine a light on this issue, and give me a direction in which to look for a solution.

Greetings,

Tim

[Jeremy]

Hi Tim,

Thanks for reaching out to us!

The problem you mention is a recent bug we are aware of, linked with the latest update of Events Calendar PRO. I’ll mark this thread as “Pending fix”, so we could warn you as soon as the issue is solved.

In the mean-time, if you need that functionality, you may downgrade Events Calendar PRO to version 4.4.25.

Thank you for your patience and comprehension,

Best,
Jeremy

[go2people]

Thanks for the response. I’m looking forward to an update that solves this issue. In the meantime, we’ll downgrade to the version you mentioned.

Thank you!

[Jeremy]

Hi Tim,

No worries, and let me know if ever a problem happens after you’ve downgraded to the older version.

Have a nice day,
Jeremy

[Victor]

Hi Tim!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-27-may-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[go2people]

I have installed the update and can confirm that this issue is now fixed, thanks! 🙂

[Andras]

We are stoked to hear that Tim! Thanks for checking and letting us know.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

 

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