Filter bar doesn't filter 'AND' but 'OR'

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  • #1558978
    paulsmulders
    Participant

    On my site http://www.trainngain.com/en/agenda/ there is a list of events: trainings, webinars, Dutch and English. I would have expected, after buying the filter bar extension, that people could filter the English webinars by clicking on ‘English’ and ‘Webinar’. But it appears not to be the ‘AND’ operator but ‘OR’. So people get all the english stuff, plus all the webinars, including the Dutch ones. Is there a simple way to change the funtion of the checkboxes to ‘AND’ instead of ‘OR’?

    #1561505
    Jennifer
    Keymaster

    Hi Paul,

    Thanks for reaching out!

    You are correct that the Filter Bar will show events for both categories by default. If you would like to change this, you would need to do a customization. As a starting point, I would recommend taking a look at the following articles:

    https://theeventscalendar.com/knowledgebase/creating-custom-filters-for-filter-bar/

    https://theeventscalendar.com/knowledgebase/themers-guide/

    We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to try to point you in the right direction!

    #1561645
    paulsmulders
    Participant

    Hi Jennifer,
    Thanks for pointing this out to me. Unfortnately I have no knowledge of php
    programming.
    If it is just a simple PHP file that needs to be updated, I don’t
    understand that you haven’t done this as a standard option: let the
    customer pick the OR or AND function. Is there any way you can send me a
    PHP file with the AND function for ‘evenementencatagorie’?

    Thanks a lot.

    Paul

    Met vriendelijke groet, wth kind regards, mit freundlichen Grüßen,
    ——————————

    https://www.linkedin.com/company/train-‘n-gain
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    Paul Smulders | CEO
    T: +31 647466102 | W: http://www.trainngain.com | E:[email protected]
    Skype: PaulJSmulders | Train ‘n Gain | E-Training Solutions
    Kloosterlaan 31, 5235 BA DEN BOSCH, the Netherlands | KvK 56309325
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    #1563321
    Jennifer
    Keymaster

    Hi Paul,

    We may be able to assist you further. We do need to prioritize support requests from other customers at this time, but I’ll certainly flag this with the team and – although we can’t make any promises – if we have time and space to come back and help, we’ll be happy to do so.  Please let us know if you’d like to go this route so that you can be added to this queue.

    If you urgently need help with this, however, you may instead wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require.

    Thanks,

    Jennifer

    #1579267
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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