Fieldset labels are missing, checkboxes don't appear

[Cody]

Hello,

The field labels do not show up on the two standard fields or the custom fields I have created. Additionally, I tried to add a check box and the text that I specified shows up but there is no box. I did a live preview of my test event (June 29) with twenty fifteen and the labels do show. I am very new to wordpress, having inherited this project from a previous employee. Any help or guidance you can provide is appreciated! We are currently using the Makalu theme by Vantam.

Thanks,

[Geoff B.]

Good evening Cody and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the fieldset labels missing and that the checkbox seems to be missing.
I would love to help you with this topic.

It’s fantastic that you have been able to confirm that things work properly with Twenty-Fifteen.

This means that there is something in your theme that is preventing the proper display of the fieldsets.

Ideally, if you could provide me with a link to an event where that is the case so that I can check it, this would be super helpful.

Other than that, the fastest way to solve things would be to please provide me with a copy of your WordPress theme’s files in a .zip file (ideally in a private response). That way I can take a look at it.

Best regards,

Geoff B.

[Cody]

Good morning,

Here is a link to a test event showing the issue – https://tmtel.com/event/test-event/

Thanks!

[Cody]

This reply is private.

[Geoff B.]

Hey Cody,

Thank you for the extra information.

The issue is with one of the css rules found in the cache of your website

html.placeholder label[for] {
display: none;
}

You could try using a CSS rule such as the following to fix the issue:

.tribe-tickets-meta-row label[for] {
display:block !important;
}

Let me know how that goes.

Best regards,
Geoff B.

[Cody]

Hi Geoff,

That add the fields to the standard RSVP fields (Name & email) but not to the custom fieldsets I had set up. (Company, address, etc)

Thanks!

[Cody]

I changed

html.placeholder label[for] {
display: none;
}

to

html.placeholder label[for] {
display: block !important;
}

and that seems to have fixed the issue.

Thank you!

[Geoff B.]

Good afternoon Cody,

That’s awesome teamwork!

I am glad you managed to find a solution that works for you.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

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