Fields on Submission Form Not all Displaying

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  • #47877

    I recently purchased Event Calendar Pro and the Community Plugin (I downloaded in April so they are current versions). I followed all of the install directions in the video yet the submission form is not displaying correctly (http://familyfriendlycincinnati.com/events/community/add) What happens is that the entire form is there for a moment, until the page finishes loading, then have of the form disappears. I have searched the forums and tried all sorts of things including turning off plugins, clearing my cache, etc.

    I am not a developer at all, just a blogger looking to allow folks to add events to her blog’s calendar. Any help you could provide would be GREATLY appreciated.

    Oh, and my template is a Woo Theme template

    #48007
    Barry
    Member

    I see – it looks as though something is hiding them after they load, possibly your theme or another plugin. Can you try our standard troubleshooting steps simply to try and isolate which item is causing this (if any)?

    • Please ensure that your Modern Tribe plugins are up-to-date and in-synch … for instance if you are using The Events Calendar 2.0.11 you must also use Events Calendar PRO 2.0.11 (and in your case Community Events 1.0.5)
    • Deactivate all other plugins and change your theme to a default, unmodified one such as Twenty Eleven or Twenty Twelve
    • Now test to see if the problem still exists
    • If the problem has been solved by these steps, start reactivating everything one-at-a-time, testing at each point to see if the issue has returned
    • If the issue does return, take note of whichever plugin (or theme) you reactivated immediately before it started again – it’s likely there is a conflict with this item
    #48010
    Barry
    Member

    One other note – I also noticed some items that worried me a little like this Javascript file:

    https://fbstatic-a.akamaihd.net/rsrc.php/v2/yD/r/zSIEXejcGMw.js

    It could be benign, however it looked not unlike the sort of thing we see on sites that have been compromised. On scanning your site using the free tools at Securi:

    http://sitecheck.sucuri.net/results/familyfriendlycincinnati.com

    It also seems there may be a problem as your site has been blacklisted, so you may wish to seek assistance on that end (this may or may not have a connection to your original issue but I thought it best to make you aware 🙂 ).

    #48427
    Barry
    Member

    Hi familyfriendlycincinnati – how are you getting on with this?

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