Featured Image option missing on new/edit event page

[econclubtampa]

I downloaded the Pro calendar app and had been using the Featured Image previously with the free version. I no longer see the option to add a Featured Image. I saw the other posts about the issue but the fix that was suggested did not work and I am not super savvy on coding.

I have the option to set a Featured Image in normal posts. Just not in the Event Calendar.

I know that my theme Pagelines Platform Pro supports the Featured Image in Event Calendar because I was able to use the function prior to upgrading to Event Calendar Pro.

My current work-around has been to change to a basic WordPress theme when I want to add or edit an event but that obviously cannot be a long-term solution.

[Casey D]

Hello econclubtampa!

Sorry to hear about this! I believe you uncovered a theme conflict. I am able to reproduce the problem with the free non pro version of Pagelines Platform.

Just to confirm, you are using The Event Calendar 3.5.1, The Event Calendar Pro 3.5.1 and the Pagelines Platform Pro theme. When you didn’t have The Event Calendar Pro, you were able to add a featured image. But now that you are using The Event Calendar Pro, you are unable to add a featured image. You must switch themes to do so, and this is obviously not ideal. 🙁

Since I can reproduce this, I will be contacting the devs to see if we can fix it for a future release. We do our best to maintain compatibility on popular themes like Pagelines Platform. In the mean time, you might want to contact the Pagelines support team and see if they can offer a more immediate fix.

Otherwise, it seems the solution you have in place is currently the best available. It might be somewhat faster if you deactivated The Events Calendar Pro, instead of switching themes.

Thanks for bringing this to our attention and sorry I couldn’t be of more help!

Casey

[Casey D]

Hi again!

After checking with our developers it seems Pagelines hasn’t been updated in nearly a year. http://wordpress.org/themes/pagelines

In the last year, WordPress has seen some major updates, especially the admin UI updates in version 3.8. The Pagelines theme tries to add some very unconventional functionality, and it seems your website is caught in the crossfire.

We’d be happy to offer guidance to the Pagelines developers on how to register our featured images. They will have to update their theme however, in order to achieve maximum feature compatibility.

If the Pagelines theme is no longer in development, switching to a theme under active development might save you headaches in other ways, including security and updated functionality.

Does this answer your concerns clearly? Let me know if I can answer any other questions!

– Casey Driscoll

[econclubtampa]

I believe I understand the issue. Is there way for me to manually for the time-being fix the issue on my specific installation? I have used Pagelines for a number of client websites so I will have to find a better long-term solution.

For now however I need to have a way for the Feature Image function to work without changing themes or deactivating Events Calendar Pro each time we add/edit an event.

[Casey D]

Unfortunately there is no other solution than the one you currently have in place. 🙁

Pagelines will have to update their theme for any elegant long-term solution.

I imagine you or another developer could create a hack to make it happen, but that level of customization is beyond the scope of these support forums.

Sorry for the headaches you’re experiencing!

– Casey Driscoll

[Casey D]

 

We typically close threads after there is no response after two weeks. Feel free to create a new tread at any time, and reference this one to save you time.

Cheers!

– Casey Driscoll

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