featured image option is missing on a "new event" page

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  • #123631
    shaftl
    Participant

    I just downloaded your Pro calendar app and was interested in using the Photo view. I do not see the option to add a featured image. I see someone else posted about this same issue but I do not understand the fix for it. I am not super savy on html and creating directories, etc.

    #123783
    Barry
    Member

    Hi!

    So what you’re looking for here is a Featured Image meta box within the event editor (usually fairly low down on the right hand side of the screen):

    Select a featured image using this option

    If you aren’t seeing that then we’ll need to explore other possibilities as follows.

    For instance, I see you already tried deactivating all other plugins/reverting to a default, unmodified theme – did that resolve this and allow you to assign featured images? If so, my hunch would be your theme is only registering featured image (or “post thumbnail”) support for a handful of post types.

    If not, and those steps made no difference, please check the Screen Options pull down when in the event editor and ensure Featured Image has been checked.

    Let me know how you get on!

    #124572
    shaftl
    Participant

    When I look at the screen options in the event edit screen, I don’t see a option to check off “featured image”, there are quite a few others checked off like Excerpt, Comments, Discussion, etc.
    Huh?? Not sure where to go with this, I also don’t see a “featured image on the top of the page when I preview my calendar. I am not sure where I would upload that picture, but I do mot see a featured image meta box in any of the menu items to do this.

    #125393
    Barry
    Member

    I see you already tried deactivating all other plugins/reverting to a default, unmodified theme – did that resolve this and allow you to assign featured images? If so, my hunch would be your theme is only registering featured image (or “post thumbnail”) support for a handful of post types.

    OK, so re the above question can you confirm if this is still a problem if you change to a default theme/deactivate all other plugins?

    #126025
    Barry
    Member

    Let me know how you get on with this – what you may need to do if this is a theme issue is make an adjustment using WordPress’s add_theme_support() function (to ensure thumbnails/featured images work with events) 🙂

    #130010
    econclubtampa
    Participant

    I am having the same problem today when I upgraded to the pro version. I have the option to set a Featured Image in normal posts. Just not in the Event Calendar.

    #130112
    econclubtampa
    Participant

    I have checked a few things and cannot bring the function back. I know that my theme Pagelines Platform Pro supports the Featured Image in Event Calendar because I was able to use the function prior to upgrading to Event Calendar Pro.

    #131584
    Leah
    Member

    Hi econclubtampa,

    We’d be happy to help you out, but would you mind starting your own thread? That way we can focus on your specific situation.

    Thanks,
    Leah

    #505725
    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

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