Featured image not importing/displaying

[Imre]

HI,
I am running free version of events calendar with the facebook events I have purchased.
The event image is not getting imported and/or displayed.

Is this feature actually available? If yes what should I do to get them displayed in the events list and the event details page?

many thanks for your kind help

[Jonah]

Hi Imre,

Do you know what type of server you are running on? Do you have an example event with an image I can test out?

Thanks,
Jonah

[Imre]

Hi Jonah,

It’s running on Apache.
event example http://www.facebook.com/events/362308543854728/

many thanks

[Jonah]

Hi Imre,

Strange, it’s importing with the image fine for me. Are you getting any error? Have you tried deactivating all other plugins to see if that helps? Please also try creating a Facebook App ID as instructed here: https://theeventscalendar.com/how-to-create-a-facebook-app-id/

Thanks,
Jonah

– Jonah

[Imre]

Hi Jonah,
Do I need to have the pro version of the Events Calendar for this?

[Jonah]

Hi Imre, no you don’t need to have PRO to import images from Facebook. Can you please answer my above questions?

Thanks,
Jonah

[Imre]

Hi Jonah, yes I disabled all plugins, facebook app is as instructed. I do get an error on manual import:

The following errors have occurred:
“picture?type=large&access_token=404935409546807|vzHtzdfYYsK8X2vcliYSxEJvO0c” is not a valid image.
Please note that as a result, no events were successfully imported.

If I’m running the import as automatic (scheduled) there are no errors.

[Jonah]

Hi Imre,

Ok thank you. I’ll need to have a developer take a look at this because I’m not sure what else to do. That’s strange that it works for the automatic imports. I’ll make note of this to the developer. Stay tuned.

Thanks,
Jonah

[Imre]

Sorry, I must have phrased my last sentence wrong: it doesn’t work either with automatic import, there is just no error displayed.

Events are getting imported though, (description, location etc), except the image.

[Jonah]

Hi Imre,

I just wanted to follow up and let you know our developer who works on the FB plugin is out until Monday and I will do my best to make sure he takes a look at this then.

Sorry for any further delay and inconvenience this may have caused. We’ll get it to as soon as we can.

Thanks,
Jonah

[Imre]

Hi Jonah, thanks for the update. Any news on a possible fix please?

[Jonah]

Hi Imre,

Sorry for the delay in getting back to you on this. I’ve been discussing with our lead developer for this plugin, and it came to light that in the recent weeks we’ve noticed various compatibility issues with the recent changes in the Facebook API and other minor bug fixes we’d like to address.

This process involved in depth inspection of our code, and resolving known issues previously patched with gists in the forum. We are currently are in QA mode and are planning to release a new version shortly. Items this new version will address include, but are not limited to: images failing to import, failing to remove http timeouts, organizer data mismatch, and timezone discrepancies.

As soon as we release the new version, I’ll post back here but you will also see the upgrade notification within the WordPress administration. Feel free to update away when it’s ready.

If you have any questions, please let me know.

Thanks,
Jonah

[Imre]

that’s great news Jonah, I will look forward to the release. Many thanks

[Imre]

Hi Jonah,

Do you have an ETA on the next release?

cheers
Imre

[Jonah]

Hi Imre,

Without giving you an exact date, it will be soon 🙂

– Jonah

[Author]

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