Help Desk

Feature not aviable after adding licence code

  • Posts: 13 Topics: 20
    | Permalink

    Hi, team

    I prolong my expired licence for Event Aggregator. The licence is showing valid in Licence tab, but the import feature is greyed out. just like without valid licence.

    I tried update the plugin, activate, deactivate, but still the same. Could you please advice me, how to make the feature aviable again.

    Thank you

    Posts: 1770 Topics: 1
    | Permalink

    Hey Ivan,

    Thank you for reaching out to us!

    Sometimes new licenses or license renewals take longer than expected to register with our servers.

    Therefore, my guess is that your license should work by now.

    Please give it another try now and let me know how it goes. If the issues persists I’ll be glad to help you with the next steps.



You must be logged in and hold an active support license to create new topics in the help desk. Please visit our products store to purchase a license.

Subscribe to Updates