Fatal error with the last update

[Daniel Maier]

Hello,

The Events Calendar plugin update crashed my entire website! I was able to capture the following error:

Fatal error: Uncaught Error: Call to undefined method Tribe__Settings_Manager::add() in …domain.org\wp-content\plugins\the-events-calendar\common\src\Tribe\Main.php:237 Stack trace: #0 …domain.org\wp-includes\class-wp-hook.php(298): Tribe__Main->load_assets(”) #1 …domain.org\wp-includes\class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #2 …domain.org\wp-includes\plugin.php(453): WP_Hook->do_action(Array) #3 …domain.org\wp-settings.php(449): do_action(‘init’) #4 …domain.org\wp-config.php(109): require_once(‘…’) #5 …domain.org\wp-load.php(37): require_once(‘…’) #6 …domain.org\wp-blog-header.php(13): require_once(‘…’) #7 …domain.org\index.php(17): require(‘…’) #8 {main} thrown in …domain.org\wp-content\plugins\the-events-calendar\common\src\Tribe\Main.php on line 237`\

Please advise and thank you!

[Cliff]

Hi, Daniel.

We’ve seen other users report this, but we haven’t been able to reproduce it just yet.

Our developers are working on it as a potential hotfix.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Would you please share your System Information? That will give us a lot of extra information to help troubleshoot the problem.

[Nico]

Hey,

I’m reaching out to let you know that we just released a fix for this issue. Please update the plugins to version 4.4.1 (4.4.1.1 for The Events Calendar) and let us know if this actually makes the issue right in your site.

More details on the release → Maintenance Release: The Events Calendar and Event Tickets 4.4.1, plus premium add-ons

Best,
Nico

[Siobhan]

We are using a different plugi. That works great. We couldn’t wait for the fix.

[Cliff]

Hi, Siobhan.

Sorry to hear this fix didn’t come soon enough for you.

Out of curiosity, which plugin are you using now that works great for you?

Is there anything else I can assist with here or should I close this thread?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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