Fatal Error with Community Events 3.9 and Ev

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  • #1080032
    sciotomile
    Participant

    So frustrating… I was forced to update the plugin due to PHP updates from hosting company. I purchased another license for Events Calendar Pro, but now Community Events is broken and I guess I am supposed to shell out another $80 for an update to it 🙁 Not happy.

    Here is the message:

    Fatal error: Cannot redeclare tribe_is_community_my_events_page() (previously declared in /home1/sciotomi/public_html/wp-content/plugins/the-events-calendar/src/functions/template-tags/query.php:67) in /home1/sciotomi/public_html/wp-content/plugins/the-events-calendar-community-events/template-tags.php on line 13

    Any suggestions to fix so I am not forced to spend $80 on this?

    If not, I will start looking at purchasing a plugin from another company…

    #1080042
    George
    Participant

    Hey @sciotomile,

    I’m sorry to hear about these issues on your site. Unfortunately, the 3.9 versions of our plugins are very outdated. They cannot be supported and will continue to break your site if you do not update things, even if you temporarily fix this bug.

    Also, the older a version of a plugin is, the less secure it is; there’s been a significant amount of security improvements since version 3.9, so if you leave that version on your site, you are putting your site at risk of being compromised.

    These facts are the case regardless of which plugin you buy and from whom; plugins are complicated pieces of software. We take them seriously, invest immense amounts of time in developing, testing, and supporting them, and so that’s where the yearly cost comes from.

    I’m genuinely sorry about the size of these costs, but just wanted to elaborate on the reasoning for the costs. We do not pull the numbers out of thin air 🙂

    I have temporarily extended the lifetime of your old Community Events license key, free of charge. This will allow you to go to http://theeventscalendar.com/my-account/downloads and download a fresh new copy of the latest version of Community Events.

    Update your site’s version of Community Events to this latest version, and ensure your version of The Events Calendar is up-to-date too. Here are the current versions for each of our plugins that you are using:

    • The Events Calendar: 4.0.6
    • Events Calendar Pro: 4.0.6
    • Community Events: 4.0.5

    Ensuring that these version numbers are up-to-snuff is the only way to truly resolve the error you currently have.

    Your Community Events license key will expire again on March 1, 2016.

    I hope this extension helps and that you update your site. If not, please let me know your thoughts and what course of action you would prefer.

    Thank you,
    George

    #1080223
    sciotomile
    Participant

    Thank you so much!

    #1081073
    George
    Participant

    No worries! It sounds like some progress has been made here; with that in mind, I’ll be closing up this thread for now, but open a new thread any time if there’s ever something we can help with.

    Best of luck with your project,
    George

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