Fatal Error – Website down

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  • March 31, 2016 at 2:15 pm #1096654
    Michelle Bungard
    Participant

    Hi there,

    I was just updating Event Calendar and Pro plugins and have experienced the following Fatal Error

    Fatal error: Call to undefined function tribe_get_event_label_singular_lowercase() in /home/norwesta/public_html/methvenmthutt.co.nz/wp-content/plugins/events-calendar-pro/src/Tribe/Main.php on line 418

    Website is now down and we are unable to access wordpress admin. A support ticket with our hosting company has been raised as we will need their assistance to access site via FTP to disable your plugin to get site live again while awaiting suggestions from you as to what caused the error and to find solution to get our event calendar up and running again.

    Many thanks

    Michelle

    March 31, 2016 at 4:41 pm #1096708
    Michelle Bungard
    Participant

    Hosting company deleted the Pro plugin and I gained access to the website again.

    Re downloaded PRO plugin (version 4.1.1) and activated. Site didn’t crash but calendar wasn’t showing.

    Went into settings and changed view from photo to list, saved. Then changed back to photo view again and all is fine 🙂

    April 1, 2016 at 7:32 am #1096918
    Geoff
    Member

    Phew! So glad to hear that was the trouble and that all is now up and running smoothly. 🙂

    Definitely let us know if anything else pops up and we’d be happy to help.

    Cheers!
    Geoff

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