Fatal Error on Install / Activation

[Yvonnie Ametin]

Fatal error: Cannot redeclare tribe_get_single_ical_link() (previously declared in /home4/ygametin/mykeywestportal.com/upgrade/wp-content/plugins/the-events-calendar/src/functions/template-tags/ical.php:13) in /home4/ygametin/mykeywestportal.com/upgrade/wp-content/plugins/events-calendar-pro/template-tags.php on line 144

I know I need to upgrade my license and I will do that of course. But that should not cause this error should it? I can’t get it installed at all, this error breaks the whole site. Can you please help me understand what might cause this? please!

[Barry]

Yikes!

Sorry to hear that, Yvonnie.

Am I correct in thinking you are still running a 2.x version of Events Calendar PRO? If so, I strongly recommend upgrading (and you may need to buy a new license key to do that).

If that’s not an option, I’m afraid you’ll need to roll back both The Events Calendar and any other related plugins you are using (like Community Events) to equally old versions — which I don’t really recommend.

You could also deactivate/delete Events Calendar PRO … given the age of the version I think you are using, I’d be surprised if it works as expected alongside our most recent release of The Events Calendar.

[Yvonnie Ametin]

No…I’m building a new site.  No I’m not using old version-I wanted to use same event calendar.

Did you see my other questions.  I bought community events thinking it had more features. ..than events pro…not realizing it was an addon…i need refund of $199 and would like to buy event pro.

[Barry]

Hi Yvonnie,

I believe I just replied to you via email 🙂

I understand the refund has now been processed and it looks like you have an up-to-date Events Calendar PRO license – switching to the latest version of that ought to resolve the fatal error you cited.

Let me know if you need any further assistance with this.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts