Fatal Error Multisite install

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  • #1105548
    caldiatech
    Participant

    Tried to install (upgrade) to multisite. Since no “update” option available…renamed old folder and installed new version and get this error:

    Fatal error: Cannot redeclare Tribe_ECP_Load() (previously declared in /var/www/vhosts/roagoldenwest.org/httpdocs/wp-content/plugins/events-calendar-pro/events-calendar-pro.php:34) in /var/www/vhosts/roagoldenwest.org/httpdocs/wp-content/plugins/events-calendar-pro.old/events-calendar-pro.php on line 56

    #1105785
    Brook
    Participant

    Howdy Caldia,

    I see you don’t have a multisite license. I am sorry upgrading is a pain right now for multisites without the full license, but we are definitely working to fix that with an updated version of the plugin.

    In the mean time the best way to upgrade would be to delete the old plugin and install the new. You don’t even need to use a file manager if you don’t want, simply go to WP Admin > Plugins, hit deactivate, then delete. Now install the latest version. The reason you are having that fatal error is because you haven’t delete the old one, so the two running side by side are conflicting. Could you try deleting theĀ events-calendar-pro.old folder? That should cause the error to go away. Does it?

    Cheers!

    – Brook

    #1111545
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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