Fatal error after updating Events Calendar and Events Tickets Plus plugins

[Daniel]

Hi,

We just updated our Events Calendar, Events Tickets, and Events Tickets Plus plugins. After updating the Events Tickets Plus plugin, our website returned this error:

“Fatal error: Declaration of Tribe__Tickets_Plus__Commerce__WooCommerce__Main::checkin() must be compatible with Tribe__Tickets__Tickets::checkin($attendee_id, $qr)”

I ended up deleting the Events Tickets Plus plugin manually from the plugins folder to get the site back up and running. Any idea what caused this?

Thanks!

[Nina]

SAME HERE

[Josh]

Hey,

I apologize for the issues here.

There appears to be an issue with the latest update here that we’ll need to address. However, in the meantime, the best option is to either do what you’ve done and delete and revert back or to download the latest versions of the plugin (to matching versions) and upload via FTP and activate again.

I apologize for the inconvenience here. Let me know if you have any questions about this process.

Thanks!

[Daniel]

Great, thanks, Josh. I rolled back to a previous version and we are up and running again. I’ll wait for the next update!

[Josh]

Hey Daniel,

No problem and I apologize for the inconvenience associated with the previous update.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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