Fatal Error

[Falayn]

We are getting the following fatal error message when trying go through the checkout process for events.

Catchable fatal error: Argument 1 passed to tribe_array_merge_recursive() must be of the type array, boolean given, called in /home/content/p3pnexwpnas06_data03/77/3217877/html/wp-content/plugins/event-tickets-plus/src/Tribe/Meta/Storage.php on line 97 and defined in /home/content/p3pnexwpnas06_data03/77/3217877/html/wp-content/plugins/event-tickets/common/src/functions/utils.php on line 14″

[Falayn]

Can someone follow up with me about this matter as soon as possible. The launch of the event website was scheduled for today. We cant go live until we can resolved the issue.

[Geoff B.]

Good evening Falayn and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the fatal error message you have been getting. Yikes!
I would love to help you with this topic.

As it turns out, this is a legitimate bug for some of our users. We apologize for the inconvenience this is causing.

A fix is underway. Unfortunately, I cannot commit to a release date at this point. But stay tuned, you will be contacted when the fix is released.

In the meantime, we have a workaround available.

Try the following: https://theeventscalendar.com/support/forums/topic/http-error-500-when-trying-to-save-attendee-info/#post-1163856

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts