Hi and welcome back 🙂
I checked our logged bug reports but am not finding anything resembling what you’ve shared with me. I see you checked ‘Yes’ to reverting back to the default WordPress theme and deactivating all plugins other than ours as instructed in the Testing for conflicts guide, but can you please confirm this?
If so, do you mind testing again as outlined in the Testing for conflicts guide, but please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. I also recommend right-clicking your mouse and opening the ‘Inspect’ tool to see if any errors display in the console. Note what you find and please include it in your reply.
Once I have that information I’ll have a better idea on how to proceed. Thank you and have a great rest of your weekend. Cheers!