Failed payments reduce ticket quantity – woocommerce integration
Thanks so much for reaching out again!
What you are seeing is intentional and things are set up so that the user can make decisions about what to do if there is a refund, cancelled order, or failed payment situation. We leave it up to the user to decide whether to increase stock manually in this situation, or to leave things as they are. In a situation like this, you have the option to then delete the attendees, which will return your inventory back to the proper amount.
Here is our Knowledgebase article on this topic:
Please let me know if you have any other questions on this topic!
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
The topic ‘Failed payments reduce ticket quantity – woocommerce integration’ is closed to new replies.