Failed – Download Error – Corrupt File

[Craig]

Purchased a license renewal – tried to autoupdate via wordpress – didn’t work. Tried to download via account page – and got error message.

What a gwan an?

[Jaime Marchwinski]

Hi Craig,

Thanks so much for reaching out and for renewing your license!

I’m sorry to hear that you are experiencing this issue!

Can you check that the system is connected to your current license key? See My Account » Licenses to find your current key.

You may want to also just manually re-enter the license key, even if it is correct, and ‘Save Changes’.

You can also try removing the plugin completely and adding it back in manually.

Let me know how it goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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