Facebook Multi-day event not imported

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  • #1361674
    Jen Morgan
    Participant

    Hi,

    One of the Facebook pages that I’m trying to import from has a event that runs from September 19th to November 1st. Since I didn’t start importing until recently, the event has not been imported at all, even though it’s still running daily. I see that EA does not allow the import of a recurring event, but this one is not recurring, just a multi-day event. Is there a way to import this event after the start date has passed?

    I’ve run across a few restrictions with this plugin since purchasing it that weren’t clearly disclosed in the pre-sale documentation. I’m not sure if this is the ideal solution for my project after all, unfortunately.

    Any help would be appreciated.

    #1362248
    Andras
    Keymaster

    Hey Jen,

    Thanks for using our plugins and for reaching out!

    Also thank you for your feedback on the pre-sales documentation. If you would care to share with me what information you were missing from the docs I will make sure to let the responsible team know so we can address the issue if there is one.

    Did you try using the direct url of that event for the import? Could you share it with me to test as well?

    Thanks,
    Andras

    #1373873
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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