Facebook Import Failing

[controlyours]

Hi there,

I have been having constant issues with importing Facebook events… But now they won’t import at all. The “import is currently in progress” notification is perpetually loading with no end in sight. There is a list of failed recurring imports as well.

I have removed the scheduled import and attempted to re-add the feed, but it gives me this “error”:
“Events cannot be imported because we received an error from Facebook:” – there is no information as to why it failed… just that there was some kind of error.

Here is the URL I am trying to import from:
https://www.facebook.com/pg/bootlegbrewers/events/

That exact URL has worked in the past, but all of the sudden the import just decided to stop working at all.

[Cliff]

Hi. Sorry you’re experiencing this.

I’ve seen this sometimes resolved by going to the bottom of the wp-admin > Events > Help page and disconnecting and reconnecting Facebook.

Please try that and let me know how this goes for you.

[controlyours]

Hi Cliff,

I don’t see an option to disconnect the Facebook account. It shows that there is a connection, but nothing else. I’ve attached a screenshot.

Thank you

[Cliff]

My apologies. It’s at wp-admin > Events > Settings > APIs tab

Please let me know how this goes for you.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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