Facebook Import – Category being overwritten on import

[John]

Hey, guys.

Event Aggregator is becoming more bug prone than feature filled these days…

The latest bug is that Facebook imports are clearing out any categories that were previously set for an event. The only category that is checked is the one that was set with the most recent import. This is a major problem and frustration as some events fall under multiple categories and the import tool isn’t currently designed to assign multiple categories on import. Events need to be re-imported from time to time to update the associated event image from the Facebook page.

What kind of timeline can we expect to have this issue resolved? It took multiple weeks on the featured image import…

John

[Cliff]

Hi, John. Sorry Event Aggregator hasn’t been the smoothest ride so far. We’re definitely working hard to improve that. Thanks for bearing with us on this journey.

I did see another user report the same issue you described but for a Google Calendar import so I’ve logged a new bug to firstly try to replicate the issue and secondly to fix whatever bug(s) is discovered.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Victor]

Hi there!

Just wanted to share with you that a new Feature Release 4.5 of The Events Calendar is out, which includes a fix for this issue 🙂

Find out more about the release here → https://theeventscalendar.com/release-the-events-calendar-4-5/

Please update the plugins and let us know if the fix works for your site.
Best,
Victor.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts