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- This topic has 5 replies, 2 voices, and was last updated 10 years, 11 months ago by Jonah.
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May 16, 2013 at 6:52 am #48717spotmagflParticipant
Hello,
I just purchased the Facebook Events plugin and am having problems importing the events, both automatically and manually.I started by adding two FB pages. They have not imported at all even though I have it set up for one hour intervals. Then I tried to add another page. It shows up under settings but is not listed at all on the FB Import page.
Then I tried to manually import events with their ID and I get the same error as other people who have posted:
“The following errors have occurred:
Either the event with ID 129987673862649 does not exist, is marked as private on Facebook or we couldn’t reach the Facebook API
Please note that as a result, no events were successfully imported.”Also, I was able to import two events manually from FB and then it stopped working.
I have already deactivated all the other plugins and changed the theme back to Twenty Eleven. Running site on Linux server. Nothing works. Please help!
My site: http://www.spotmagfl.com
Facebook pages:
dixieroadhouse (this one does not show up)
SPOT Magazine
Rack Em
Thanks!May 16, 2013 at 11:56 am #48759JonahParticipantHey spotmagfl,
Sorry to hear about all the issues. Do any of these pages or events have any age restrictions or privacy settings that could be preventing import from them?
– Jonah
May 16, 2013 at 4:33 pm #48802spotmagflParticipantThat is very possible. Most of them are bars and/or restaurants so that would make sense. Is there any way to circumvent this problem? Please tell me there is since 90% of our events are bar related.
May 17, 2013 at 8:40 am #48886JonahParticipantHi spotmagfl,
It’s very likely this is the issue. Can you change age restrictions and/or privacy settings for any of the pages and try again?
– Jonah
May 17, 2013 at 9:13 am #48888spotmagflParticipantI tried to import from our page (which has no restrictions) and it seemed to work fine. Is there a way around the age restriction thing? We deal with many many bars.
May 17, 2013 at 10:18 am #48899JonahParticipantHi spotmagfl,
Unfortunately not. Facebook’s API doesn’t allow for us to make this happen at the time. We are definitely looking into ways to facilitate this in the future, but for now we cannot do it.– Jonah
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