facebook event import not working

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  • #888811
    soundnerd
    Participant

    No results yet for a paid add-on. I sure hope you can solve this.

    I am trying to add events from facebook both auto and manual and neither are working. I’ve tried linking to this group’s events which did nothing; https://www.facebook.com/AES.org/events

    I tried entering the ID for this event (and all the other events on the AES calendar too) and none worked . It says “does not exist” “valid URL not provided”
    https://www.facebook.com/events/647876461933964/

    These are listed as ‘public’ events. Can anyone else import them?

    I tried deactivating all other plugins with no success.

    (and why on earth do you NOT have ics import ability yet? Conversion to csv is not a good solution)

    #889016
    Brian
    Member

    Hi

    Sorry for the issues you are having with the Facebook Importer. I can help troubleshoot this with you.

    I was able to import the Event above adding just this ID 647876461933964 to the import field on this page:

    Events > Import: Facebook

    Automatic Imports
    For the page you would like to import events from you must only add the page id or name to the Automatic Facebook field on this page:

    Events > Settings > Facebook Tab

    In this case add just page name:

    AES.org

    To this field:

    “Organization and page usernames / IDs to fetch events from”

    I was able to import events after adding the id so all the events look good.

    I would encourage you to look at your New User Primer for Facebook as it shows exactly how to add the page ids and event ids for import.

    https://theeventscalendar.com/support/documentation/facebook-importer-new-user-primer/

    Also, we are working on the ics importer, but it is not ready yet to be released.

    Let me know if you have any follow up questions.

    Thanks

    #889058
    soundnerd
    Participant

    It appears it was a mistake on my part with incorrect facebook app ID. Working now

    #889794
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

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